Project Management

• Plan and implement Property Improvement Plans
  
• Construction Management
  
• Manage new hotel openings
  
• Action plans and timetables
  
• Create and implement the annual capital plan
  

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OUR SERVICES:  Driven by Our Mission Statement and Tailored to Your Needs

Complete Accounting Services

• Monthly performance meeting with owner or owner's representative
  
• Customizable by owner preference
  
• Accurate and timely delivery
  
• Month end comparative reports package
  
• ADP payroll processing
  
• Payroll tax impounding
  
• Accounts payable and receivable
  

Brand Relations

• Consistent execution of brand compliance strategies
  
• Meet and exceed brand standards
  
• Brand quality inspection action plans
  
• Exceed guest satisfaction and service performance standards
  
• Adherence to brand reporting
  

Human Resources

• Recruitment and hiring
  
• Establish competitive wages and benefits by market
  
• Staff training and motivation programs
  
• Create Esprit de Corps among all staff members
  
• Maintain an accurate staff database
  

Risk Management

• Comply with all contracts
  
• Implement staff safety training
  
• Implement fire and disaster safety programs
  
• Implement OSHA required reporting and training
  
• Compliance with all GOV regulations and reporting
  
• Security and loss prevention and procedures
  

Food & Beverage Management

• F & B Profitability
  
• Cost of Sales, Payroll, & Variable Expense Control
  
• Staff Training
  
• Catering & Special Event Management
  
• Menu Planning
  
• Marketing & Promotion
  
• Sanitation & Safety
  

Takeover Management

Transition & Conversion:

• Restore distressed hotels from all disciplines
  
• Takeover Management Checklists
  
• Immediately Secure & Stabilize Asset and Staff
  
• Inventory All Physical Assets
  
• Identify Capital Investment Needd
  
• Analyze Cash Position
  
• Evaluate Owner's Goals
  
• Initial Strategy Plan for Top and Bottom Line Improvement
  

Receivership Services:

• Review Court-Receiver Order
  
• Coordinate Transition of Hotel Control
  
• Implement Strategic Plan to Maximize Value of the Asset
  
• Operational Improvement
  
• Market Positioning
  

HOTEL MANAGEMENT

"Not to Maintain, BUT to Improve!"

TOP LINE REVENUE MANAGEMENT

Persistent Execution of Top Line Improvement Strategies
Our CLOUD-based Dashboards are designed to maximize hotel top line revenue.  Our objective in effectively managing rate and inventory is to capture more than the hotel’s fair-share of high-ADR transient demand. 

MANAGING THE SALES & MARKETING PLAN

An Aggressive Local Market Sales Campaign is the KEY to Out-Performing the Market
Our Direct Sales campaigns “begin with the end in mind” and, in addition to crafting a practical Hotel Sales & Marketing Plan, include Sales Audits and Training.  Our objective is to capture additional market demand and shift share from the market competition into your hotel.

SERVICE & QUALITY MANAGEMENT / BRAND COMPLIANCE
An Excellent Guest Experience is Fundamental to the Overall Top Line Success of the Hotel
It's not just about maintaining brand compliance standards.  Excellent hotel reviews and satisfied guests are the basis for repeat business.  Our objective is to build a culture that captures this #1 source of top line revenue.  

BOTTOM LINE MANAGEMENT
Controlling the Variable Expense Metrics is the Cause of Significant ROI and NOI
Our profitability standards focus on line-by-Line cost control, managing labor and uncovering savings potential.  Our objective is to maximize the bottom lines and hit flow-through targets.