​​​Danny Patel
Chief Operating Officer
215-630-3638
dannypatel@ossv.net

A seasoned and successful businessman with a 30-year track record of developing, managing, and maintaining profitability for not only hotels, but also for businesses such as Dunkin Donuts, Baskin Robbins and Taco Bell with an annual revenue flow of $40 Million and 6 Million annual guest transactions.  

Danny has extensive understanding of all relevant Hospitality industry operational standards and procedures.  He has a consistent history of successfully transforming under-performing business units into thriving, profitable business centers by re-structuring, enhancing guest experience, employee retention and energizing overall staff morale.

Professional Experience

Courtyard by Marriott, Langhorne, Pa. - Franchisee, Own.

Danny has completed the Marriott Executive Excellence Certification.

Holiday Inn Express, Langhorne, Pa. - Franchisee, Own and Manage.

Hampton Inn & Suites, Dallas, Texas. - Franchisee, developed from ground up and opened for business in Sep 2010.

Dunkin’ Donuts-Baskin Robbins and Taco Bell Franchisee, Philadelphia, PA.

Approved to develop Hilton and IHG brand hotels.

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Meet the Executive Team

​​​Frank Shandor, CHA
CEO; Revenue & Sales Management Specialist
267-252-4545
frank.shandor@arrowhospitalitymanagement.com

LinkedIn Profile

A seasoned hospitality veteran, Frank is known for his efforts to exceed expected results.  Frank has completed Marriott's One Yield Version 2 Certification, IHG's Revenue Management Advanced Certification (RMAC) and IHG’s Concerto Certification, Hilton’s OnQ Rate & Inventory and GRO Certifications, and Choice University Revenue Management Certification.  Frank has also completed the Marriott Executive Excellence Certification.  During the most recent phase of his hospitality career, Frank held these executive positions:

>  Senior VP of Revenue & Sales Management, Hersha Hospitality Management, where he was responsible for all facets of corporate and hotel revenue and sales management for approximately 70 hotels located in the Metro-Boston to Virginia east coast corridor, to include a portfolio of 10 hotels in Manhattan.  
>  Senior Director of Franchise Training & Field Services, InterContinental Hotels Group (IHG), directing 100 field-based consultants and corporate training staff members.  Included the creation, content and delivery of centralized and field-based training and the revenue, service and quality on-site consulting services for a portfolio of 2,400 hotels in the US and Canada.

Prior to the above, Frank held positions as a Corporate Director of Sales & Marketing, Corporate Director of Operations, Partner / General Manager, and Director of Food & Beverage Operations.  Frank has also been the General Manager for a Radisson Hotel & Convention Center, Hilton Hotel, Sheraton Hotel, Holiday Inn, an independent hotel, and was the Resident Manager at the Hershey Motor Lodge & Convention Center.  Frank is a Certified Hotel Administrator, has earned a B. A. in Economics from St. Mary’s University, San Antonio, TX, and is a Holiday Inn University P.R.I.D.E. Award Winner.  He has backpacked every trail in the Grand Canyon and most of the trails in southern Utah.